Service Now Training In Coimbatore 100% Job Guarantee

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  • Get access to cutting-edge research resources and popular projects.
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Explore the factors that draw more than 25,000 students to ACTE.

Curriculum in Service Now

Introduction to ServiceNow
  • Introduction to Servicenow tool
  • Various releases
  • User Licences
  • Community Support
  • Introduction to Cloud
    • Customization of Home Pages
  • User Administration
  • Granting Roles
  • Form Layouts and list layouts
  • Introducing Applications
  • Modules & tables
  • Dictionary Entries and Overrides
    • System Administration
  • Adding users, groups and roles
  • Configuration Management Database
  • UI, data, business rules and client scripts
  • Client Scripts
  • Transform Maps
  • Loading Data of different Formats
  • Creating Order Guides
    • Reporting in ServiceNow
  • Creating Custom Table
  • Creating custom application
  • Creating Fields and Menus
  • Creating Workflows
  • Approval Mapping ServiceNow Course Content
  • Using other workflow activities
    • ITIL Process
  • Incident Management
  • Change Management
  • Problem Management
  • Knowledge Management
  • Service Catalog
    • ServiceNow Catalogue
  • Introduction to CMS
  • Creating Sites
  • Creating Pages
  • Login Rules
    • ITSM Modules Experience
  • Incident Management
  • Problem Management
  • SLA
  • Service Catalog
  • Customer Service Management
  • Project Portfolio
  • Contract Management
  • Governance and Risk Compliance
    • ServiceNow Change Management
  • Integration with Monitoring tools - Nim soft and CASOI integration
  • Data Migration Project : API or Manually data import
  • HPSM to Service now
  • Remedy to Service now
  • CA to Service now
  • LDAP and SSO Experience
    • ServiceNow WorkFlows
  • Classes in CMDB
  • Mapping Configuration Item to Asset Records
  • Relating Configuration items
    • SLA and SDLC
  • Data Policies, Access Control, Notification mail scripts
  • Schedule jobs, Script Include, Creation of dynamic reference Qualifier
  • UI actions, Views , View Rules, catalog client script
  • Catalog ui policy, workflows
  • Catalog items, record producer, Inbound actions, Templates

    • Curriculum in Service Now

    Service Now Is Preferred by Over 35% of Developers. Service Now is the most widely used and in-demand programming language in the IT industry.

    • Introduction to Servicenow tool
    • Various releases
    • User Licences
    • Community Support
    • Introduction to Cloud
    • User Administration
    • Granting Roles
    • Form Layouts and list layouts
    • Introducing Applications
    • Modules & tables
    • Dictionary Entries and Overrides
    • Adding users, groups and roles
    • Configuration Management Database
    • UI, data, business rules and client scripts
    • Client Scripts
    • Transform Maps
    • Loading Data of different Formats
    • Creating Order Guides
    • Creating Custom Table
    • Creating custom application
    • Creating Fields and Menus
    • Creating Workflows
    • Approval Mapping ServiceNow Course Content
    • Using other workflow activities
    • Incident Management
    • Change Management
    • Problem Management
    • Knowledge Management
    • Service Catalog
    • Introduction to CMS
    • Creating Sites
    • Creating Pages
    • Login Rules
    • Incident Management
    • Problem Management
    • SLA
    • Service Catalog
    • Customer Service Management
    • Project Portfolio
    • Contract Management
    • Governance and Risk Compliance
    • Integration with Monitoring tools - Nim soft and CASOI integration
    • Data Migration Project : API or Manually data import
    • HPSM to Service now
    • Remedy to Service now
    • CA to Service now
    • LDAP and SSO Experience
    • Classes in CMDB
    • Mapping Configuration Item to Asset Records
    • Relating Configuration items
    • Data Policies, Access Control, Notification mail scripts
    • Schedule jobs, Script Include, Creation of dynamic reference Qualifier
    • UI actions, Views , View Rules, catalog client script
    • Catalog ui policy, workflows
    • Catalog items, record producer, Inbound actions, Templates

    ServiceNow Training Projects

    Develop Your ServiceNow Skills With Useful and Interesting Projects.

     

    Change Request Management

    Implement a workflow for managing change requests, including submission, approval, and implementation stages.

     

    Incident Management System

    Create a basic incident management application in ServiceNow where users can log incidents, assign them to appropriate teams, and track their resolution status.

     

    Service Catalog Implementation

    Build a simple service catalog with common IT services such as password reset, software installation, and hardware requests.

     

    Change Advisory Board (CAB) Automation

    Automate the Change Advisory Board (CAB) approval process by designing workflows and approval rules based on change impact and risk.

     

    Advanced Incident Management

    Enhance the incident management system with features like categorization, priority assignment based on impact and urgency, and automated ticket routing.

     

    Asset Tracking System

    Develop a basic asset management system to track IT assets such as computers, printers, and mobile devices within an organization.

     

    Change Advisory Board (CAB) Automation

    Automate the Change Advisory Board (CAB) approval process by designing workflows and approval rules based on change impact and risk.

     

    Service Level Agreement (SLA) Management

    Design and implement SLAs for different IT services within ServiceNow, including escalation rules and notifications.

     

    Self-Service Portal Enhancement

    Improve the self-service portal by adding additional services, implementing role-based access controls, and enhancing the user interface for better user experience.

    Best Industry Tools Covered

    Key Highlights

    Practical Training

    Global Certifications

    Flexible Timing

    Trainer Support

    Study Material

    Placement Support

    Mock Interviews

    Resume Building

    Our Instructor

    Get advice from specialists who have certifications and are currently working.

    Instructor
    Vivek

    Experience : 3 Years

    Vivek is a mobile application developer with expertise in building native and hybrid apps for the ServiceNow platform. He specializes in designing intuitive and user-friendly mobile interfaces for ServiceNow applications to enhance usability and productivity.

    Specialized in : ServiceNow Mobile App Development, Mobile Incident Management, Mobile Service Catalog, Mobile Asset Management, and Mobile UI/UX Design.

    Instructor
    Meena

    Experience : 4 Years

    Meena is a certified cybersecurity specialist with extensive experience in implementing ServiceNow Security Operations solutions. She specializes in orchestrating security incident response processes and integrating threat intelligence feeds to mitigate cyber threats effectively.

    Specialized in :ServiceNow Security Incident Response, Threat Intelligence Integration, Security Operations Automation,and Incident Response Playbooks.

    Instructor
    Sameer

    Experience : 4 Years

    Sameer is an experienced ServiceNow administrator with a focus on optimizing platform performance and availability. He specializes in implementing best practices for instance management and ensuring smooth upgrades to the latest ServiceNow releases.

    Specialized on : ServiceNow Performance Optimization, Load Balancing, High Availability Architecture, and ServiceNow Instance Upgrades.

    ServiceNow Training Overview

    ServiceNow is a leading cloud-based platform that transforms the way organizations manage their workflows, automate processes, and deliver services across various departments. Serving as a central hub for IT service management (ITSM), ServiceNow offers a comprehensive suite of tools and functionalities to streamline service delivery, improve operational efficiency, and enhance user experiences. With its intuitive user interface, powerful automation capabilities, and extensive integrations, ServiceNow empowers organizations to modernize their IT operations, transform business processes, and drive digital innovation. From managing IT incidents and requests to automating HR processes and delivering exceptional customer service, ServiceNow enables organizations to achieve greater agility, productivity, and responsiveness in today's fast-paced and interconnected world.

    Additional Information

    Trends and Techniques used in ServiceNow

    Several trends and techniques are shaping the landscape of ServiceNow development and implementation. Here are some noteworthy ones:

    • ServiceNow's low-code platform allows for rapid application development with minimal coding, empowering citizen developers and accelerating the delivery of solutions.
    • ServiceNow is increasingly incorporating AI and machine learning capabilities to automate tasks, improve decision-making, and enhance user experiences within the platform.
    • Automation and orchestration of workflows are key trends, enabling organizations to streamline processes, reduce manual effort, and improve operational efficiency across IT and other business functions.
    • With the growing demand for mobile access, ServiceNow emphasizes a mobile-first approach, enabling users to access services and perform tasks seamlessly from any device, anywhere.
    • ServiceNow integrates with a wide range of third-party systems and applications, allowing for seamless data exchange, process orchestration, and automation across the IT ecosystem.

    ServiceNow Uses

    ServiceNow is employed across diverse industries and departments within organizations to streamline processes, boost efficiency, and provide exceptional services. Its uses span from IT service management (ITSM) to business process automation. For instance, IT departments utilize ServiceNow for managing service requests, incidents, and changes, ensuring smooth operation of IT services. Similarly, customer service teams leverage ServiceNow for handling customer inquiries, complaints, and feedback across multiple channels, enhancing overall customer satisfaction. Moreover, HR departments utilize ServiceNow for automating tasks related to employee onboarding, offboarding, and case management, thereby enhancing the employee experience. Furthermore, ServiceNow finds applications in security operations for managing security incidents, vulnerabilities, and threats, ensuring robust protection of organizational assets. By providing a unified platform for managing various workflows and processes, ServiceNow empowers organizations to optimize efficiency, improve productivity, and deliver superior services across departments.

    ServiceNow Programmer’s Potential Career Paths

    ServiceNow programmers possess a versatile skill set that opens up various career paths within the IT industry. Here are some potential career trajectories for ServiceNow programmers:

    • ServiceNow developers specialize in building and customizing applications on the ServiceNow platform. They collaborate with stakeholders to understand business requirements, design solutions, and implement customizations using ServiceNow development tools such as JavaScript, GlideScript, and ServiceNow APIs.
    • ServiceNow administrators are responsible for managing and maintaining ServiceNow instances, including user access, system configurations, and overall platform performance. They ensure the stability, security, and scalability of the platform, implement best practices, and provide support to end-users.
    • ServiceNow architects design and implement scalable and efficient solutions on the ServiceNow platform. They analyze business requirements, define technical architectures, and lead the implementation of solutions that align with organizational goals and industry best practices.
    • ServiceNow consultants provide expert guidance on ServiceNow implementations, best practices, and solution architecture. They collaborate with clients to understand their business needs, assess requirements, and design customized solutions using ServiceNow capabilities.

    Reasons to Consider Enrolling in ServiceNow Training

    Enrolling in ServiceNow training offers numerous benefits and can be a strategic investment in your career development. Here are several compelling reasons to consider enrolling in ServiceNow training:

    • ServiceNow is a widely adopted platform for IT service management (ITSM) and business process automation. By gaining expertise in ServiceNow through training, you can qualify for a wide range of career opportunities as a ServiceNow developer, administrator, consultant, or architect.
    • There is a growing demand for professionals with ServiceNow skills as organizations seek to streamline their IT operations, improve service delivery, and enhance customer satisfaction. ServiceNow training can help you capitalize on this demand and stand out in the job market.
    • ServiceNow training provides you with hands-on experience working with the platform's features and functionalities. You'll learn how to design, customize, and manage ServiceNow applications, workflows, and configurations, enhancing your technical skills and expertise in ITSM and automation.
    • ServiceNow offers a range of certifications for professionals at different skill levels, including Certified System Administrator (CSA), Certified Application Developer (CAD), and Certified Implementation Specialist (CIS). Enrolling in ServiceNow training can prepare you for these certifications, validating your expertise and enhancing your credibility in the field.
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    ServiceNow Training Objectives

    Completing a ServiceNow course certification can indeed lead to a greater salary. Certified professionals often command higher salaries due to their validated skills and expertise in using the ServiceNow platform. Employers value certifications as they demonstrate proficiency and dedication, which can translate into better job opportunities and compensation packages.

  • ServiceNow platform fundamentals
  • ServiceNow administration and configuration
  • ServiceNow application development
  • ServiceNow scripting and automation
  • ServiceNow integration with third-party systems
  • Incident, problem, change, and asset management
  • Reporting and analytics within the ServiceNow platform
  • ServiceNow security and compliance
  • Validates your skills and expertise in using the ServiceNow platform.
  • Enhances your credibility and marketability as a professional in the IT industry.
  • Increases your chances of employment and career advancement opportunities.
  • Demonstrates your commitment to continuous learning and professional development.
  • Provides recognition and validation from a reputable industry leader like ServiceNow.
  • ServiceNow Developer
  • ServiceNow Administrator
  • ServiceNow Consultant
  • ServiceNow Architect
  • ServiceNow Project Manager
  • ServiceNow Business Analyst
  • ServiceNow Implementation Specialist

    • Yes, if you get your ServiceNow certification, you should anticipate receiving a pay raise. Because their abilities and certifications have been verified, certified professionals frequently earn greater compensation than their non-certified counterparts. Professionals that have obtained certification and shown they are proficient with the ServiceNow platform are valued more highly by employers.

    Yes, you can take ServiceNow certification tests online through the ServiceNow Certification portal. ServiceNow offers remote proctoring options for certification exams, allowing you to take the exam from the comfort of your home or office. Remote proctoring ensures exam integrity by monitoring your exam session via webcam and microphone to prevent cheating.

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    Industry Statistics

    Jobs / Month

    248

    Avg. Salary

    ₹ 12,55,200

    Job Roles

    ServiceNow Developer

    ServiceNow Consultant

    ServiceNow Architect

    ServiceNow Data Analyst

    Scrum Master Certification

    Certificate
    GET A SAMPLE CERTIFICATE

    Pursuing a Scrum Master certification can provide you with the knowledge, skills, and credentials to excel in agile project management and leadership roles. It validates your understanding of the Scrum framework and demonstrates your commitment to continuous learning and professional development in the field of agile methodologies.

  • Validates your knowledge and expertise in Scrum principles and practices.
  • Increases your chances of securing roles as a Scrum Master or in related agile positions.
  • Equips you with the skills to lead agile teams and drive organizational agility.
  • Offers networking opportunities and access to a global community of agile practitioners.

    • While obtaining a Scrum Master certification can enhance your employability and increase your chances of securing a job, it does not guarantee employment. However, having a Scrum Master certification can make you more competitive in the job market and improve your prospects of landing a role as a Scrum Master or in a related agile position.

    Prerequisites for Scrum Master certification exams may vary depending on the certifying body. However, common prerequisites include completing a certified Scrum Master training course and fulfilling any specific training requirements specified by the certifying body.

  • Attend a certified Scrum Master training course to gain a thorough understanding of Scrum principles and practices.
  • Review study materials recommended by the certifying body, such as Scrum guides, practice exams, and study guides.
  • Take practice exams to assess your knowledge and identify areas for improvement.
  • Study and review key concepts, roles, events, and artifacts of the Scrum framework.
  • Familiarize yourself with exam format and question types to improve your exam-taking skills.
  • Stay focused, organized, and consistent in your study efforts leading up to the exam date.

    • Yes, many certifying bodies offer the option to take the Scrum Master certification exam online. However, availability may vary depending on the certifying body and the specific certification you are pursuing. Be sure to check the requirements and guidelines provided by the certifying body for online exam options.

    While real-world experience in agile project management or related roles can be beneficial for understanding and applying Scrum principles, it is not always a strict requirement for earning a Scrum Master certification. However, having practical experience can enhance your understanding and readiness to become a certified Scrum Master.

    The worth of ACTE Scrum Master certification depends on various factors such as the reputation of the training provider, the quality of the training program, and the recognition of the certification in the industry. It's essential to research and evaluate the training program and certification offered by ACTE to determine if it aligns with your career goals and aspirations. Consider factors such as course content, trainer expertise, certification validity, and post-certification support before investing your time and resources.

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    The Preferred Partner for 100+ Organizations' Hiring

    Learn from the certified and real time working professionals.

    • Over 100 firms that are looking for top talent for their open positions have come to rely on ACTE as their go-to partner.

    • Businesses have confidence in our ability to match them with the best individuals because of our considerable expertise and proven track record of success.

    • In this section, we'll examine the primary elements influencing this trust and examine how our constant commitment to excellence regularly results in remarkable results for our clients.

    Corporate Clients

    ServiceNow Course Duration and Fees

    Level Course Duration Fees Structure
    Basic 1 - 1.5 Months ₹7,000 - ₹9,000
    Advanced 1.5 - 2 Months ₹7,000 - ₹10,000

    Job Opportunities in Service Now

    Service Now is preferred by more than 35% of developers. The most widely used and in-demand programming language in the tech industry is Service Now.

    Salary In Service Now
    Reach Our Placement Officer

    You can Work as a

    Implementation SpecialistSystem AdministratorServiceNow Platform OwnerIntegration DeveloperServiceNow Solution ArchitectBusiness Process AnalystRelease Manager

    Upcoming In-Demand Jobs

    Quality Assurance EngineerServiceNow ITSM ConsultantServiceNow ITOM ConsultantServiceNow Developer AdvocateServiceNow Data Analyst

    Student Testimonials

    Vinoth Fresher

    ServiceNow Engineer | Hyderabad

     Got 7 LPA Package

    More Details : With the guidance and support of the expert instructors at ACTE, I successfully transitioned into the role of a ServiceNow Engineer and am now contributing to the development of innovative solutions that drive business value for my organization.

    vishnu Fresher

    Android Developer | Chennai

     Got 10 LPA Package

    More Details :With the guidance of experienced instructors and career support from ACTE, I successfully landed a job as an Android Developer and am now creating impactful mobile applications that enhance user experiences.

    Mohan Fresher

    ServiceNow Specialist | Bengalure

     Got 8 LPA Package

    More Details : ACTE Training Institute played a pivotal role in my career transition from a fresher to an Agile Coach.Thanks to the support and guidance of the experienced faculty at ACTE, I successfully transitioned into the role of an Agile Coach and am now contributing to the success of Agile projects in my organization.

    100% Placement

    7000+ Placed Student

    600+ Hiring Partners

    5.5 LPA Average Salary

    Recently Placed Students

    Akshara
    Sree Lakshmi
    John
    Vishali

    Scrum Master Training FAQ's

    Boost Your Coding Ability: Essential Scrum Master Training for Novices and Experienced

    ServiceNow is a cloud-based platform that offers a wide range of services to help organizations manage their digital workflows, automate business processes, and enhance their IT service management (ITSM) capabilities. It provides solutions for IT service management, customer service management, human resources service delivery, and more. ServiceNow enables organizations to streamline their operations, improve efficiency, and deliver better services to customers and stakeholders.

    ServiceNow training refers to educational programs or courses designed to teach individuals how to use the ServiceNow platform effectively. These training programs cover various aspects of ServiceNow, including configuration, customization, administration, development, and best practices for implementing and optimizing ServiceNow solutions. ServiceNow training can be delivered through various formats, such as instructor-led classes, online courses, self-paced modules, and hands-on workshops.

  • Skill development
  • Career advancement
  • Organizational benefits
  • Introduction to ServiceNow
  • ServiceNow administration
  • Application development
  • IT service management (ITSM) processes
  • ServiceNow integration
  • Best practices and use cases

    • The duration of ServiceNow training can vary depending on factors such as the depth and breadth of the training content, the format of the training program, and the individual's existing knowledge and experience with ServiceNow. Training programs may range from a few days to several weeks, with options for intensive boot camps, multi-day workshops, or extended courses spread over several weeks or months. Some training programs also offer self-paced online modules that allow individuals to learn at their own pace.

  • Review exam objectives
  • Attend training courses
  • Study resources
  • Hands-on practice
  • Practice exams
  • Stay updated
  • Exam readiness
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  • Basic computer literacy
  • Understanding of IT concepts
  • Familiarity with ServiceNow
  • Set clear goals
  • Break it down
  • Stay organized
  • Stay engaged
  • Reward yourself
  • Stay inspired
  • Take notes
  • Practice regularly
  • Engage with the material
  • Teach others
  • Seek additional resources
  • Review and revise

    • Yes, it is feasible to acquire ServiceNow skills through online learning without any prior programming experience. ServiceNow emphasizes configuration over coding, and many online courses are designed to cater to individuals with varying levels of technical expertise, including beginners. These courses typically start with foundational concepts and gradually introduce more advanced topics, offering step-by-step guidance and practical exercises to help learners build skills and confidence in using the ServiceNow platform.

    Yes, many online ServiceNow courses typically furnish participants with certificates upon course completion. These certificates validate the individual's completion of the training program and may also indicate proficiency in specific areas or modules of ServiceNow. Certificates can be valuable for showcasing skills and qualifications to potential employers or advancing in one's career within an organization.

    Yes, online ServiceNow training can be effective for beginners. Beginner-friendly courses typically start with foundational concepts and gradually progress to more advanced topics, offering step-by-step guidance and practical exercises to reinforce learning. Online training allows beginners to learn at their own pace, access a variety of resources, and interact with instructors and peers for support and guidance. With dedication and commitment, beginners can acquire valuable ServiceNow skills through online learning and lay a solid foundation for their career growth in IT service management and enterprise service delivery.

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    The practical hands-on component of ServiceNow corporate training typically involves exercises, labs, and projects that allow employees to apply theoretical knowledge to real-world scenarios within the ServiceNow platform. This may include tasks such as configuring ServiceNow applications, creating workflows, developing scripts using JavaScript, and integrating ServiceNow with other systems. Hands-on exercises provide valuable experience and help reinforce learning by allowing employees to practice and experiment with ServiceNow functionalities in a controlled environment.

  • Pre- and post-training assessments
  • Performance metrics
  • Feedback and surveys
  • Case studies and success stories
  • Cost-benefit analysis
  • Instructor support
  • Online learning platforms
  • Community forums and knowledge bases
  • Hands-on labs and sandbox environments
  • Continuing education and resources

    • Yes, employees with different levels of programming experience can derive value from ServiceNow corporate training. ServiceNow training programs cater to individuals with varying backgrounds and skill levels, offering courses tailored to different roles and responsibilities within the organization. For employees with limited programming experience, beginner-friendly courses typically start with foundational concepts and gradually introduce more advanced topics, providing step-by-step guidance and practical exercises to help build skills and confidence in using the ServiceNow platform.

  • Empowering employees
  • Driving efficiency and agility
  • Enhancing customer experience
  • Enabling innovation
  • Differentiating from competitors

    • The pricing structure for ServiceNow corporate training may vary depending on factors such as the type of training program, the duration of the training, the number of participants, and any additional services or customization required. ServiceNow training providers may offer flexible pricing options, such as per-person pricing, volume discounts for larger groups of employees, or bundled packages that include multiple courses or services. Cost-saving opportunities for larger groups of employees may include discounted rates, group rates, or enterprise agreements negotiated with the training provider.

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