Service Now Training In Chennai 100% Job Guarantee

  • Classes for Beginners and Experts.
  • Best MNC Interview Questions Answered.
  • Programming Service Now Using Practical Instruction.
  • Study materials and the student portal are accessible for life.
  • 350+ recruiting prospects and over 12402 students trained.
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Explore the factors that draw more than 25,000 students to ACTE.

Curriculum in Service Now

Introduction to ServiceNow
  • Introduction to Servicenow tool
  • Various releases
  • User Licences
  • Community Support
  • Introduction to Cloud
    • Customization of Home Pages
  • User Administration
  • Granting Roles
  • Form Layouts and list layouts
  • Introducing Applications
  • Modules & tables
  • Dictionary Entries and Overrides
    • System Administration
  • Adding users, groups and roles
  • Configuration Management Database
  • UI, data, business rules and client scripts
  • Client Scripts
  • Transform Maps
  • Loading Data of different Formats
  • Creating Order Guides
    • Reporting in ServiceNow
  • Creating Custom Table
  • Creating custom application
  • Creating Fields and Menus
  • Creating Workflows
  • Approval Mapping ServiceNow Course Content
  • Using other workflow activities
    • ITIL Process
  • Incident Management
  • Change Management
  • Problem Management
  • Knowledge Management
  • Service Catalog
    • ServiceNow Catalogue
  • Introduction to CMS
  • Creating Sites
  • Creating Pages
  • Login Rules
    • ITSM Modules Experience
  • Incident Management
  • Problem Management
  • SLA
  • Service Catalog
  • Customer Service Management
  • Project Portfolio
  • Contract Management
  • Governance and Risk Compliance
    • ServiceNow Change Management
  • Integration with Monitoring tools - Nim soft and CASOI integration
  • Data Migration Project : API or Manually data import
  • HPSM to Service now
  • Remedy to Service now
  • CA to Service now
  • LDAP and SSO Experience
    • ServiceNow WorkFlows
  • Classes in CMDB
  • Mapping Configuration Item to Asset Records
  • Relating Configuration items
    • SLA and SDLC
  • Data Policies, Access Control, Notification mail scripts
  • Schedule jobs, Script Include, Creation of dynamic reference Qualifier
  • UI actions, Views , View Rules, catalog client script
  • Catalog ui policy, workflows
  • Catalog items, record producer, Inbound actions, Templates

    • Curriculum in Service Now

    Service Now Is Preferred by Over 35% of Developers. Service Now is the most widely used and in-demand programming language in the IT industry.

    • Introduction to Servicenow tool
    • Various releases
    • User Licences
    • Community Support
    • Introduction to Cloud
    • User Administration
    • Granting Roles
    • Form Layouts and list layouts
    • Introducing Applications
    • Modules & tables
    • Dictionary Entries and Overrides
    • Adding users, groups and roles
    • Configuration Management Database
    • UI, data, business rules and client scripts
    • Client Scripts
    • Transform Maps
    • Loading Data of different Formats
    • Creating Order Guides
    • Creating Custom Table
    • Creating custom application
    • Creating Fields and Menus
    • Creating Workflows
    • Approval Mapping ServiceNow Course Content
    • Using other workflow activities
    • Incident Management
    • Change Management
    • Problem Management
    • Knowledge Management
    • Service Catalog
    • Introduction to CMS
    • Creating Sites
    • Creating Pages
    • Login Rules
    • Incident Management
    • Problem Management
    • SLA
    • Service Catalog
    • Customer Service Management
    • Project Portfolio
    • Contract Management
    • Governance and Risk Compliance
    • Integration with Monitoring tools - Nim soft and CASOI integration
    • Data Migration Project : API or Manually data import
    • HPSM to Service now
    • Remedy to Service now
    • CA to Service now
    • LDAP and SSO Experience
    • Classes in CMDB
    • Mapping Configuration Item to Asset Records
    • Relating Configuration items
    • Data Policies, Access Control, Notification mail scripts
    • Schedule jobs, Script Include, Creation of dynamic reference Qualifier
    • UI actions, Views , View Rules, catalog client script
    • Catalog ui policy, workflows
    • Catalog items, record producer, Inbound actions, Templates

    ServiceNow Training Projects

    Develop Your Scrum Master Skills With Useful and Interesting Projects.

     

    Asset Tracking System

    Develop a basic asset management system to track IT assets such as computers, printers, and mobile devices within an organization.

     

    Change Request Management

    Implement a workflow for managing change requests, including submission, approval, and implementation stages.

     

    Incident Management System

    Create a basic incident management application in ServiceNow where users can log incidents, assign them to appropriate teams, and track their resolution status.

     

    Self-Service Portal Enhancement

    Improve the self-service portal by adding additional services, implementing role-based access controls, and enhancing the user interface for better user experience.

     

    Change Advisory Board (CAB) Automation

    Automate the Change Advisory Board (CAB) approval process by designing workflows and approval rules based on change impact and risk.

     

    CMDB Population and Maintenance

    Integrate ServiceNow Discovery to automatically populate and maintain the Configuration Management Database (CMDB) with accurate information about IT assets and their relationships.

     

    Self-Service Portal Enhancement

    Improve the self-service portal by adding additional services, implementing role-based access controls, and enhancing the user interface for better user experience.

     

    Change Advisory Board (CAB) Automation

    Automate the Change Advisory Board (CAB) approval process by designing workflows and approval rules based on change impact and risk.

     

    Service Level Agreement (SLA) Management

    Design and implement SLAs for different IT services within ServiceNow, including escalation rules and notifications.

    Best Industry Tools Covered

    Key Highlights

    Practical Training

    Global Certifications

    Flexible Timing

    Trainer Support

    Study Material

    Placement Support

    Mock Interviews

    Resume Building

    Our Instructor

    Get advice from specialists who have certifications and are currently working.

    Instructor
    Arjun

    Experience : 3 Years

    Arjun has a wealth of experience in IT service management and is proficient in leveraging ServiceNow to improve service delivery and customer satisfaction. He is known for his practical approach to implementing ITIL processes using ServiceNow.

    Specialized in : ServiceNow IT Service Management (ITSM), Problem Management, Knowledge Management, Service Desk Configuration, and ServiceNow Best Practices.

    Instructor
    Deepak

    Experience : 4 Years

    Deepak is a seasoned ServiceNow consultant with a focus on performance analytics and data-driven decision-making. He specializes in configuring ServiceNow reports and dashboards to provide actionable insights to stakeholders.

    Specialized in : ServiceNow Performance Analytics, Reporting and Dashboards, Predictive Intelligence, Advanced Metrics Configuration, and Data Visualization in ServiceNow.

    Instructor
    Sujata

    Experience : 4 Years

    Sujata is a certified HR Service Delivery expert with hands-on experience in implementing ServiceNow solutions for HR departments. She is skilled in automating HR processes and improving employee experience through ServiceNow.

    Specialized on : ServiceNow HR Service Delivery, Employee Service Center, Onboarding and Offboarding Automation, Case Management, and HR Knowledge Management.

    ServiceNow Training Overview

    A broad range of IT service management (ITSM) and business process automation solutions are available through the cloud-based platform ServiceNow. It gives businesses a solitary, consolidated platform to handle IT services, automate processes, and provide people great experiences. The features of ServiceNow include customer service management, security operations, human resources service delivery, IT service management, and more. Organizations may increase departmental communication, optimize service delivery, and boost operational efficiency with the help of this platform. ServiceNow helps businesses update their IT operations, change business processes, and spur innovation thanks to its user-friendly interface, strong automation features, and numerous third-party system interfaces.

    Additional Information

    The Most Recent ServiceNow Tools

    • Creator Workflows provides a low-code platform for creating custom applications and workflows tailored to specific business needs. It empowers users to design, build, and deploy applications without extensive coding knowledge, accelerating digital transformation initiatives.
    • App Engine Studio, released in 2021, is a low-code development environment that simplifies the process of building custom applications on the ServiceNow platform. It offers intuitive drag-and-drop tools, pre-built templates, and guided experiences to streamline application development and customization.
    • ServiceNow Mobile Studio enables organizations to build native mobile applications for iOS and Android devices that extend the functionality of the ServiceNow platform. It provides a visual development environment for designing mobile interfaces, integrating with device capabilities, and delivering a seamless mobile experience to users.
    • Integration Hub, introduced in previous years and continuously enhanced, offers a powerful set of tools for integrating ServiceNow with third-party systems and applications. It provides pre-built connectors, workflows, and templates for automating data exchange, orchestrating processes, and integrating with external services.

    What goals are achieved in a ServiceNow Course?

    A ServiceNow course aims to achieve several goals to empower participants with the knowledge, skills, and capabilities needed to effectively utilize the ServiceNow platform. Some of the goals typically achieved in a ServiceNow course include:

    • Participants gain a comprehensive understanding of the core concepts, features, and capabilities of the ServiceNow platform, including IT service management (ITSM), IT operations management (ITOM), customer service management (CSM), and more.
    • Participants learn how to navigate the ServiceNow interface, use key tools and modules, and leverage various development capabilities such as scripting, workflow automation, integration, and reporting.
    • ServiceNow courses often include practical exercises, labs, and real-world scenarios that allow participants to apply their learning in a simulated environment. Hands-on experience helps reinforce concepts and build confidence in using ServiceNow effectively.
    • Participants learn how to design, build, and customize custom applications on the ServiceNow platform to meet specific business requirements. They gain proficiency in low-code development techniques, form design, workflow configuration, and application deployment.

    Future works for ServiceNow

    In the future, ServiceNow is poised to continue its trajectory of innovation and growth, aiming to further solidify its position as a leading provider of digital workflow solutions. With a focus on advancing automation, intelligence, and user experience, ServiceNow is likely to invest heavily in integrating emerging technologies such as artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) into its platform. This integration will enable ServiceNow to deliver more predictive and personalized experiences, automate repetitive tasks across various business functions, and drive proactive service delivery. Additionally, ServiceNow is expected to expand its offerings into new industries and verticals, providing tailored solutions to address the unique needs and challenges of sectors such as healthcare, finance, and manufacturing.

    Trends and Techniques used in ServiceNow

    Several trends and techniques are shaping the landscape of ServiceNow development and implementation. Here are some noteworthy ones:

    • ServiceNow's low-code development approach allows users to create and customize applications with minimal coding. This trend enables rapid application development, empowers citizen developers, and accelerates digital transformation initiatives within organizations.
    • Automation and orchestration are key trends in ServiceNow, enabling organizations to streamline workflows, automate routine tasks, and improve operational efficiency. ServiceNow's workflow engine and orchestration capabilities empower users to automate complex processes across IT, HR, customer service, and other business functions.
    • ServiceNow is increasingly incorporating artificial intelligence (AI) and machine learning (ML) technologies into its platform to enhance automation, predictive analytics, and decision-making. This trend enables predictive intelligence, virtual agent capabilities, and proactive service delivery within ServiceNow applications.
    • With the growing demand for mobile access to enterprise applications, ServiceNow emphasizes a mobile-first approach in its development strategy. ServiceNow's Mobile Studio enables organizations to build native mobile applications that extend the platform's capabilities to mobile devices, enabling users to access services and perform tasks on the go.
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    ServiceNow Training Objectives

  • ServiceNow Developer
  • ServiceNow Administrator
  • ServiceNow Consultant
  • ServiceNow Architect
  • ServiceNow Project Manager
  • ServiceNow Business Analyst
  • ServiceNow Implementation Specialist

    • Yes, you can take ServiceNow certification tests online through the ServiceNow Certification portal. ServiceNow offers remote proctoring options for certification exams, allowing you to take the exam from the comfort of your home or office. Remote proctoring ensures exam integrity by monitoring your exam session via webcam and microphone to prevent cheating.

    The requirements for ServiceNow certification vary depending on the specific certification track you're pursuing. Generally, ServiceNow offers certifications at different levels, such as Certified System Administrator (CSA), Certified Application Developer (CAD), and Certified Implementation Specialist (CIS). Each certification has its own prerequisites, which may include completing specific training courses, gaining practical experience with the ServiceNow platform, and passing the associated certification exam.

  • ServiceNow platform fundamentals
  • ServiceNow administration and configuration
  • ServiceNow application development
  • ServiceNow scripting and automation
  • ServiceNow integration with third-party systems
  • Incident, problem, change, and asset management
  • Reporting and analytics within the ServiceNow platform
  • ServiceNow security and compliance
  • Certified System Administrator (CSA)
  • Certified Application Developer (CAD)
  • Certified Implementation Specialist (CIS)
  • Certified Integration Specialist (CIS-ITSM)
  • Certified HR Implementation Specialist (CIS-HR)
  • Certified Asset Management Specialist (CIS-AM)
  • Certified Security Operations Specialist (CSO)
  • Validating your skills and expertise in using the ServiceNow platform.
  • Enhancing your employability and competitiveness in the job market.
  • Opening up new career opportunities in roles requiring ServiceNow expertise.
  • Increasing your earning potential with higher-paying job opportunities.
  • Providing access to exclusive resources, communities, and networking opportunities within the ServiceNow ecosystem.
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    Industry Statistics

    Jobs / Month

    248

    Avg. Salary

    ₹ 12,55,200

    Job Roles

    ServiceNow Developer

    ServiceNow Consultant

    ServiceNow Architect

    ServiceNow Data Analyst

    Scrum Master Certification

    Certificate
    GET A SAMPLE CERTIFICATE

    Pursuing a Scrum Master certification can provide you with the knowledge, skills, and credentials to excel in agile project management and leadership roles. It validates your understanding of the Scrum framework and demonstrates your commitment to continuous learning and professional development in the field of agile methodologies.

  • Validates your knowledge and expertise in Scrum principles and practices.
  • Increases your chances of securing roles as a Scrum Master or in related agile positions.
  • Equips you with the skills to lead agile teams and drive organizational agility.
  • Offers networking opportunities and access to a global community of agile practitioners.

    • While obtaining a Scrum Master certification can enhance your employability and increase your chances of securing a job, it does not guarantee employment. However, having a Scrum Master certification can make you more competitive in the job market and improve your prospects of landing a role as a Scrum Master or in a related agile position.

    Prerequisites for Scrum Master certification exams may vary depending on the certifying body. However, common prerequisites include completing a certified Scrum Master training course and fulfilling any specific training requirements specified by the certifying body.

  • Attend a certified Scrum Master training course to gain a thorough understanding of Scrum principles and practices.
  • Review study materials recommended by the certifying body, such as Scrum guides, practice exams, and study guides.
  • Take practice exams to assess your knowledge and identify areas for improvement.
  • Study and review key concepts, roles, events, and artifacts of the Scrum framework.
  • Familiarize yourself with exam format and question types to improve your exam-taking skills.
  • Stay focused, organized, and consistent in your study efforts leading up to the exam date.

    • Yes, many certifying bodies offer the option to take the Scrum Master certification exam online. However, availability may vary depending on the certifying body and the specific certification you are pursuing. Be sure to check the requirements and guidelines provided by the certifying body for online exam options.

    While real-world experience in agile project management or related roles can be beneficial for understanding and applying Scrum principles, it is not always a strict requirement for earning a Scrum Master certification. However, having practical experience can enhance your understanding and readiness to become a certified Scrum Master.

    The worth of ACTE Scrum Master certification depends on various factors such as the reputation of the training provider, the quality of the training program, and the recognition of the certification in the industry. It's essential to research and evaluate the training program and certification offered by ACTE to determine if it aligns with your career goals and aspirations. Consider factors such as course content, trainer expertise, certification validity, and post-certification support before investing your time and resources.

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    The Preferred Partner for 100+ Organizations' Hiring

    Learn from the certified and real time working professionals.

    • Over 100 firms that are looking for top talent for their open positions have come to rely on ACTE as their go-to partner.

    • Businesses have confidence in our ability to match them with the best individuals because of our considerable expertise and proven track record of success.

    • In this section, we'll examine the primary elements influencing this trust and examine how our constant commitment to excellence regularly results in remarkable results for our clients.

    Corporate Clients

    ServiceNow Course Duration and Fees

    Level Course Duration Fees Structure
    Basic 1 - 1.5 Months ₹7,000 - ₹9,000
    Advanced 1.5 - 2 Months ₹7,000 - ₹10,000

    Job Opportunities in ServiceNow

    ServiceNow is preferred by more than 35% of developers. The most widely used and in-demand programming language in the tech industry is ServiceNow.

    Salary In Service Now
    Reach Our Placement Officer

    You can Work as a

    Implementation SpecialistSystem AdministratorServiceNow Platform OwnerIntegration DeveloperServiceNow Solution ArchitectBusiness Process AnalystRelease Manager

    Upcoming In-Demand Jobs

    Quality Assurance EngineerServiceNow ITSM ConsultantServiceNow ITOM ConsultantServiceNow Developer AdvocateServiceNow Data Analyst

    Student Testimonials

    Michael Fresher

    Senior ServiceNow | Hyderabad

     Got 7 LPA Package

    More Details : ACTE Training Institute played a crucial role in my career transition from a fresher to a Senior ServiceNow Developer.Thanks to ACTE, I was able to progress quickly in my career and take on leadership responsibilities as a Senior ServiceNow Developer.

    Ramesh Fresher

    Lead ServiceNow | Chennai

     Got 10 LPA Package

    More Details :My journey from a fresher to a Lead ServiceNow Consultant wouldn't have been possible without ACTE Training Institute.Today, as a Lead ServiceNow Consultant, I owe a debt of gratitude to ACTE for shaping my career trajectory.

    Viji Fresher

    ServiceNow Manager | Bengalure

     Got 8 LPA Package

    More Details : Transitioning from a fresher to a ServiceNow Manager seemed like a distant dream until I joined ACTE Training Institute.I highly recommend ACTE to anyone aspiring to become a successful ServiceNow Manager.

    100% Placement

    7000+ Placed Student

    600+ Hiring Partners

    5.5 LPA Average Salary

    Recently Placed Students

    Akshara
    Sree Lakshmi
    John
    Vishali

    ServiceNow Training FAQ's

    Boost Your Coding Ability: Essential Scrum Master Training for Novices and Experienced

    ServiceNow is a cloud-based platform that provides software-as-a-service (SaaS) for enterprise service management, allowing organizations to automate and manage their digital workflows, IT services, and business processes. It offers a wide range of modules and applications for various functions such as IT service management (ITSM), customer service management (CSM), human resources service delivery (HRSD), and more.

    ServiceNow is important because it enables organizations to streamline and automate their business processes, improve efficiency, enhance productivity, and deliver better services to internal and external stakeholders. By centralizing service management on a single platform, ServiceNow helps organizations to standardize and optimize their operations, reduce manual effort, and improve collaboration across departments and teams.

  • Cloud-based
  • Unified platform
  • Configuration over coding
  • Service-oriented architecture
  • User-centric design
  • Familiarity with ITSM concepts and best practices
  • Understanding of service-oriented architecture (SOA)
  • Proficiency in configuring ServiceNow modules and applications
  • Knowledge of scripting languages such as JavaScript for customizations
  • Ability to analyze business requirements and translate them into technical solutions
  • Strong communication and collaboration skills for working with cross-functional teams
  • Continuous learning mindset to stay updated with the latest ServiceNow features and capabilities.
  • Incident Management
  • Change Management
  • Service Catalog
  • Asset Management
  • Performance Analytics
  • Planning
  • Design
  • Development
  • Testing
  • Deployment
  • Operation
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    Online ServiceNow training refers to educational programs or courses delivered over the internet that aim to teach individuals how to use the ServiceNow platform effectively. These training programs cover various aspects of ServiceNow, including configuration, customization, administration, and development, and are typically designed to cater to different skill levels and roles within organizations.

  • Flexibility
  • Accessibility
  • Variety of resources
  • Cost-effectiveness
  • Flexibility in scheduling and pace of learning
  • Accessibility from anywhere with an internet connection
  • Variety of resources and learning materials available online
  • Cost-effectiveness compared to traditional in-person classes
  • Opportunities for self-paced learning and review of materials
  • Ability to interact with instructors and peers through online forums and virtual classrooms
  • Content coverage
  • Instructor expertise
  • Format and delivery method
  • Reviews and testimonials
  • Certification

    • Yes, online ServiceNow training can be effective for beginners, provided that the training program is designed to cater to their needs and learning pace. Beginner-friendly courses typically start with foundational concepts and gradually progress to more advanced topics, offering step-by-step guidance and practical exercises to reinforce learning.

  • Set clear learning goals and objectives.
  • Establish a dedicated study schedule and allocate regular time for learning.
  • Actively engage with course materials, participate in discussions, and ask questions when needed.
  • Take advantage of interactive exercises, labs, and practice assignments to apply what you've learned.
  • Stay motivated and persistent, and don't hesitate to revisit topics or seek additional resources if you encounter challenges.
  • Practice regularly and apply newly acquired skills in real-world scenarios to reinforce learning.
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    The practical hands-on component of ServiceNow corporate training typically involves exercises, labs, and projects that allow employees to apply theoretical knowledge to real-world scenarios within the ServiceNow platform. This could include tasks such as configuring ServiceNow applications, creating workflows, developing scripts using JavaScript, and integrating ServiceNow with other systems. Hands-on exercises provide valuable experience and help reinforce learning by allowing employees to practice and experiment with ServiceNow functionalities in a controlled environment.

  • Employee feedback
  • Performance improvements
  • Certification attainment
  • Cost savings
  • Return on investment (ROI) analysis
  • Access to training materials
  • Instructor support
  • Online communities and forums
  • Continuing education opportunities
  • Internal support resources

    • Yes, employees with different levels of programming experience can derive value from ServiceNow corporate training. ServiceNow training programs are typically designed to cater to individuals with varying levels of expertise, from beginners to advanced users. While some familiarity with scripting languages such as JavaScript may be beneficial for more advanced customization tasks, ServiceNow emphasizes configuration over coding, making it accessible to individuals with limited programming experience.

    The pricing structure for ServiceNow corporate training may vary depending on factors such as the training provider, the scope and depth of the training program, and the number of participants. Training providers may offer pricing options based on factors such as the number of training seats/licenses purchased, the duration of the training program, and any additional services or support included. Cost-saving opportunities for larger groups of employees may include volume discounts, group rates, or customized training packages tailored to the organization's specific needs.

  • Enhancing operational efficiency
  • Driving innovation
  • Improving customer satisfaction
  • Fostering agility and adaptability
  • Attracting and retaining talent
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