ServiceNow Training In Bangalore 100% Job Guarantee

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  • Get access to cutting-edge research resources and popular projects.
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Curriculum in ServiceNow

Introduction to ServiceNow
  • Introduction to Servicenow tool
  • Various releases
  • User Licences
  • Community Support
  • Introduction to Cloud
    • Customization of Home Pages
  • User Administration
  • Granting Roles
  • Form Layouts and list layouts
  • Introducing Applications
  • Modules & tables
  • Dictionary Entries and Overrides
    • System Administration
  • Adding users, groups and roles
  • Configuration Management Database
  • UI, data, business rules and client scripts
  • Client Scripts
  • Transform Maps
  • Loading Data of different Formats
  • Creating Order Guides
    • Reporting in ServiceNow
  • Creating Custom Table
  • Creating custom application
  • Creating Fields and Menus
  • Creating Workflows
  • Approval Mapping ServiceNow Course Content
  • Using other workflow activities
    • ITIL Process
  • Incident Management
  • Change Management
  • Problem Management
  • Knowledge Management
  • Service Catalog
    • ServiceNow Catalogue
  • Introduction to CMS
  • Creating Sites
  • Creating Pages
  • Login Rules
    • ITSM Modules Experience
  • Incident Management
  • Problem Management
  • SLA
  • Service Catalog
  • Customer Service Management
  • Project Portfolio
  • Contract Management
  • Governance and Risk Compliance
    • ServiceNow Change Management
  • Integration with Monitoring tools - Nim soft and CASOI integration
  • Data Migration Project : API or Manually data import
  • HPSM to Service now
  • Remedy to Service now
  • CA to Service now
  • LDAP and SSO Experience
    • ServiceNow WorkFlows
  • Classes in CMDB
  • Mapping Configuration Item to Asset Records
  • Relating Configuration items
    • SLA and SDLC
  • Data Policies, Access Control, Notification mail scripts
  • Schedule jobs, Script Include, Creation of dynamic reference Qualifier
  • UI actions, Views , View Rules, catalog client script
  • Catalog ui policy, workflows
  • Catalog items, record producer, Inbound actions, Templates

    • Curriculum in ServiceNow

    ServiceNow Is Preferred by Over 35% of Developers. ServiceNow is the most widely used and in-demand programming language in the IT industry.

    • Introduction to Servicenow tool
    • Various releases
    • User Licences
    • Community Support
    • Introduction to Cloud
    • User Administration
    • Granting Roles
    • Form Layouts and list layouts
    • Introducing Applications
    • Modules & tables
    • Dictionary Entries and Overrides
    • Adding users, groups and roles
    • Configuration Management Database
    • UI, data, business rules and client scripts
    • Client Scripts
    • Transform Maps
    • Loading Data of different Formats
    • Creating Order Guides
    • Creating Custom Table
    • Creating custom application
    • Creating Fields and Menus
    • Creating Workflows
    • Approval Mapping ServiceNow Course Content
    • Using other workflow activities
    • Incident Management
    • Change Management
    • Problem Management
    • Knowledge Management
    • Service Catalog
    • Introduction to CMS
    • Creating Sites
    • Creating Pages
    • Login Rules
    • Incident Management
    • Problem Management
    • SLA
    • Service Catalog
    • Customer Service Management
    • Project Portfolio
    • Contract Management
    • Governance and Risk Compliance
    • Integration with Monitoring tools - Nim soft and CASOI integration
    • Data Migration Project : API or Manually data import
    • HPSM to Service now
    • Remedy to Service now
    • CA to Service now
    • LDAP and SSO Experience
    • Classes in CMDB
    • Mapping Configuration Item to Asset Records
    • Relating Configuration items
    • Data Policies, Access Control, Notification mail scripts
    • Schedule jobs, Script Include, Creation of dynamic reference Qualifier
    • UI actions, Views , View Rules, catalog client script
    • Catalog ui policy, workflows
    • Catalog items, record producer, Inbound actions, Templates

    ServiceNow Training Projects

    Develop Your Scrum Master Skills With Useful and Interesting Projects.

     

    Incident Management System

    Create a basic incident management application in ServiceNow where users can log incidents, assign them to appropriate teams, and track their resolution status.

     

    Service Catalog Implementation

    Build a simple service catalog with common IT services such as password reset, software installation, and hardware requests.

     

    Knowledge Base Setup

    Set up a knowledge base within ServiceNow to store articles, FAQs, and troubleshooting guides for common issues faced by users.

     

    Service Level Agreement (SLA) Management

    Design and implement SLAs for different IT services within ServiceNow, including escalation rules and notifications.

     

    CMDB Population and Maintenance

    Integrate ServiceNow Discovery to automatically populate and maintain the Configuration Management Database (CMDB) with accurate information about IT assets and their relationships.

     

    Advanced Incident Management

    Enhance the incident management system with features like categorization, priority assignment based on impact and urgency, and automated ticket routing.

     

    ServiceNow Integration Hub

    Implement integrations between ServiceNow and other enterprise systems such as CRM, ERP, and monitoring tools to automate data exchange and streamline processes.

     

    Performance Analytics Dashboard

    Develop a custom performance analytics dashboard in ServiceNow to visualize key performance indicators (KPIs) and track service metrics in real-time.

     

    Predictive Incident Analysis

    Use machine learning algorithms to analyze historical incident data in ServiceNow and predict potential future incidents based on trends and patterns.

    Best Industry Tools Covered

    Key Highlights

    Practical Training

    Global Certifications

    Flexible Timing

    Trainer Support

    Study Material

    Placement Support

    Mock Interviews

    Resume Building

    Our Instructor

    Get advice from specialists who have certifications and are currently working.

    Instructor
    Neha

    Experience : 3 Years

    Neha has extensive experience in implementing and managing ServiceNow instances for various organizations. She specializes in configuring and optimizing ServiceNow modules to enhance IT service delivery.

    Specialized in : ServiceNow Administration, Incident Management, Change Management, Service Catalog Management, and Service Level Management.

    Instructor
    Ankit

    Experience : 4 Years

    Ankit is a certified ServiceNow developer with a passion for automating business processes. He excels in customizing ServiceNow applications and integrating them with other systems to streamline workflows.

    Specialized in : ServiceNow Development, Scripting in ServiceNow, Integration with Third-party Applications, Service Portal Development, and Automated Testing in ServiceNow.

    Instructor
    Priya

    Experience : 4 Years

    Priya is an expert in implementing and managing ServiceNow CMDB solutions for organizations of all sizes. She has a proven track record of optimizing asset management processes and ensuring data accuracy in the CMDB.

    Specialized on :ServiceNow CMDB (Configuration Management Database), Asset Management, Discovery and Service Mapping, Software Asset Management, and Reporting in ServiceNow.

    ServiceNow Training Overview

    ServiceNow is a leading cloud-based platform that revolutionizes how organizations manage their workflows, processes, and services. At its core, ServiceNow provides a unified platform that integrates IT service management, customer service management, human resources, security operations, and more, enabling enterprises to streamline operations, enhance productivity, and deliver exceptional experiences to both internal and external stakeholders. With its powerful automation capabilities, intuitive user interface, and robust reporting and analytics tools, ServiceNow empowers organizations to digitize and automate their business processes, optimize service delivery, and drive innovation.

    Additional Information

    ServiceNow Programmer’s Potential Career Paths

    ServiceNow programmers have diverse career paths available to them, leveraging their expertise in developing and customizing applications on the ServiceNow platform. Here are some potential career paths for ServiceNow programmers:

    • ServiceNow developers specialize in building, configuring, and customizing applications on the ServiceNow platform. They work closely with stakeholders to understand requirements, design solutions, and implement customizations using ServiceNow development tools such as JavaScript, GlideScript, and ServiceNow APIs.
    • ServiceNow administrators are responsible for managing and maintaining ServiceNow instances, including user access, system configurations, and overall platform performance. They ensure the stability and security of the platform, implement best practices, and provide support to end-users.
    • ServiceNow consultants leverage their expertise in the ServiceNow platform to advise clients on best practices, solution architecture, and implementation strategies. They collaborate with clients to understand their business needs, define requirements, and design customized solutions using ServiceNow capabilities.
    • ServiceNow architects are responsible for designing scalable and efficient solutions on the ServiceNow platform. They analyze business requirements, identify technical constraints, and design architecture blueprints that align with organizational goals and industry best practices.

    What Are the Requirements for an ServiceNow Training Course?

    The requirements for a ServiceNow training course may vary depending on the specific course provider and the level of training being offered (e.g., beginner, intermediate, advanced). However, typical requirements for enrolling in a ServiceNow training course may include:

    • Participants should have a fundamental understanding of computer operations, including how to navigate software applications, use web browsers, and perform basic tasks on a computer.
    • While not always required, having some familiarity with IT concepts such as IT service management (ITSM), help desk operations, and basic networking principles can be beneficial for understanding ServiceNow's functionalities and applications.
    • Some ServiceNow courses, particularly those focused on development or administration, may require participants to have a background in programming languages (such as JavaScript) or experience with database management systems.
    • In certain cases, participants may need access to a ServiceNow instance for hands-on practice during the training course. Some training providers may offer access to a demo instance as part of the course package, while others may require participants to have access to their own ServiceNow instance.

    Reasons to Consider Enrolling in ServiceNow Training

    • ServiceNow is a leading platform for IT service management, and expertise in ServiceNow can significantly enhance one's career prospects. Training in ServiceNow can open up opportunities for roles such as ServiceNow developer, administrator, consultant, architect, and more.
    • With the increasing adoption of ServiceNow by organizations worldwide, there is a high demand for professionals with ServiceNow skills. Enrolling in ServiceNow training can help individuals capitalize on this demand and secure rewarding job opportunities in the IT industry.
    • ServiceNow training provides participants with in-depth knowledge of the platform's functionalities, including IT service management, IT operations management, customer service management, and more. Participants learn how to leverage ServiceNow to streamline processes, automate workflows, and improve service delivery within their organizations.
    • Many ServiceNow training courses offer hands-on labs and practical exercises that allow participants to gain practical experience working with the platform. This hands-on experience is invaluable for developing proficiency in ServiceNow and building confidence in using the platform effectively.

    Techniques and Trends in ServiceNow Development

    ServiceNow development encompasses a range of techniques and trends that enable developers to create innovative solutions and enhance the platform's capabilities. Here are some key techniques and trends in ServiceNow development:

    • ServiceNow allows developers to build custom applications tailored to specific business needs. Using the platform's low-code development capabilities, developers can quickly create custom forms, workflows, and business logic to automate processes and improve productivity.
    • Integration is a critical aspect of ServiceNow development, enabling seamless data exchange between ServiceNow and external systems such as CRM, ERP, HRIS, and monitoring tools. Developers use techniques like RESTful APIs, SOAP web services, and integration hubs to integrate ServiceNow with other applications and systems within the organization's IT ecosystem.
    • With the increasing demand for mobile access to enterprise applications, ServiceNow developers are focusing on mobile app development. ServiceNow's Mobile Studio provides a drag-and-drop interface for building native mobile apps that extend the platform's capabilities to mobile devices, enabling users to access ServiceNow functionalities on the go.
    • User experience design plays a crucial role in ServiceNow development, ensuring that applications are intuitive, user-friendly, and visually appealing. Developers leverage ServiceNow's UI Builder and design best practices to create engaging user interfaces that enhance usability and drive user adoption.
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    ServiceNow Training Objectives

    The requirements for ServiceNow certification vary depending on the specific certification track you're pursuing. Generally, ServiceNow offers certifications at different levels, such as Certified System Administrator (CSA), Certified Application Developer (CAD), and Certified Implementation Specialist (CIS). Each certification has its own prerequisites, which may include completing specific training courses, gaining practical experience with the ServiceNow platform, and passing the associated certification exam.

    While obtaining a ServiceNow certification can enhance your employability and open up new career opportunities, it does not guarantee employment. However, ServiceNow certifications are highly regarded in the IT industry and can make you a more competitive candidate for roles such as ServiceNow developer, administrator, consultant, or architect.

    Yes, you can pursue multiple ServiceNow certifications to expand your skill set and expertise in different areas of the platform. ServiceNow offers a variety of certification tracks covering various roles and functionalities, allowing you to specialize in areas such as ITSM, application development, implementation, and more.

  • Certified System Administrator (CSA)
  • Certified Application Developer (CAD)
  • Certified Implementation Specialist (CIS)
  • Certified Integration Specialist (CIS-ITSM)
  • Certified HR Implementation Specialist (CIS-HR)
  • Certified Asset Management Specialist (CIS-AM)
  • Certified Security Operations Specialist (CSO)
  • Validation of skills and expertise in using the ServiceNow platform.
  • Recognition as a qualified professional in the IT industry.
  • Enhanced employability and career advancement opportunities.
  • Continuous learning and professional development in the evolving field of IT service management and automation.

    • Administrator (CSA) certification is often recommended as a starting point. This certification validates foundational skills in administering and configuring the ServiceNow platform, making it suitable for individuals who are new to ServiceNow or have limited experience with the platform. The CSA certification covers essential topics such as user interface customization, incident management, service catalog management, and basic system administration tasks.

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    Industry Statistics

    Jobs / Month

    248

    Avg. Salary

    ₹ 12,55,200

    Job Roles

    ServiceNow Developer

    ServiceNow Consultant

    ServiceNow Architect

    ServiceNow Data Analyst

    ServiceNow Certification

    Certificate
    GET A SAMPLE CERTIFICATE

    Pursuing a ServiceNow certification can significantly enhance your career prospects in the IT industry. It validates your expertise in using the ServiceNow platform, making you a more competitive candidate for job opportunities in roles such as ServiceNow developer, administrator, consultant, architect, and more. Additionally, ServiceNow certifications demonstrate your commitment to continuous learning and professional development, which can open up new career paths and advancement opportunities.

  • Validation of skills and expertise in using the ServiceNow platform.
  • Enhanced employability and competitiveness in the job market.
  • Recognition by employers and organizations worldwide.
  • Access to exclusive resources, communities, and networking opportunities within the ServiceNow ecosystem.
  • Higher earning potential with competitive salaries and job opportunities.

    • While a ServiceNow certification can significantly improve your chances of landing a job in the IT industry, it does not guarantee employment. However, it can make you a more attractive candidate to employers and increase your competitiveness in the job market. Your job prospects will also depend on factors such as your experience, skills, and how well you perform in interviews.

    The prerequisites for ServiceNow certification exams vary depending on the specific certification track you're pursuing. Some certifications may require completion of specific training courses, practical experience with the ServiceNow platform, or other prerequisites. It's essential to review the specific requirements for the certification you're interested in before registering for the exam.

  • Review the exam blueprint and study guide provided by ServiceNow.
  • Enroll in training courses or self-study materials recommended for the certification.
  • Gain hands-on experience with the ServiceNow platform by practicing exercises and scenarios.
  • Take practice exams to assess your readiness and identify areas for improvement.
  • Review documentation, whitepapers, and other resources to deepen your understanding of relevant concepts.
  • Plan your exam schedule and ensure you have adequate time for preparation.

    • Yes, you can take ServiceNow certification exams online through the ServiceNow Certification portal. ServiceNow offers remote proctoring options for certification exams, allowing you to take the exam from the comfort of your home or office. Remote proctoring ensures exam integrity by monitoring your exam session via webcam and microphone to prevent cheating.

    While real-world experience with the ServiceNow platform can be beneficial for earning a certification, it is not always required. ServiceNow offers training courses and resources that cover fundamental concepts and provide hands-on experience with the platform. However, having practical experience can enhance your understanding and readiness for the certification exam.

    The value of obtaining a ServiceNow certification from ACTE Training Institute depends on your career goals, current skill level, and industry demand. ACTE offers comprehensive training programs that can prepare you for ServiceNow certification exams and provide you with the knowledge and skills needed to succeed in roles requiring ServiceNow expertise. It's essential to evaluate your career objectives and the potential return on investment before committing to any certification program.

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    The Preferred Partner for 100+ Organizations' Hiring

    Learn from the certified and real time working professionals.

    • Over 100 firms that are looking for top talent for their open positions have come to rely on ACTE as their go-to partner.

    • Businesses have confidence in our ability to match them with the best individuals because of our considerable expertise and proven track record of success.

    • In this section, we'll examine the primary elements influencing this trust and examine how our constant commitment to excellence regularly results in remarkable results for our clients.

    Corporate Clients

    ServiceNow Course Duration and Fees

    Level Course Duration Fees Structure
    Basic 1 - 1.5 Months ₹7,000 - ₹9,000
    Advanced 1.5 - 2 Months ₹7,000 - ₹10,000

    Job Opportunities in ServiceNow

    ServiceNow is preferred by more than 35% of developers. The most widely used and in-demand programming language in the tech industry is ServiceNow.

    Salary In ServiceNow
    Reach Our Placement Officer

    You can Work as a

    Implementation SpecialistSystem AdministratorServiceNow Platform OwnerIntegration DeveloperServiceNow Solution ArchitectBusiness Process AnalystRelease Manager

    Upcoming In-Demand Jobs

    Quality Assurance EngineerServiceNow ITSM ConsultantServiceNow ITOM ConsultantServiceNow Developer AdvocateServiceNow Data Analyst

    Student Testimonials

    Sara Fresher

    Junior ServiceNow | Hyderabad

     Got 7 LPA Package

    More Details :As a fresher with no prior experience, I enrolled in the ServiceNow course to kickstart my career in IT. I highly recommend ACTE to anyone looking to start their career in ServiceNow.

    John Fresher

    Associate ServiceNow | Chennai

     Got 10 LPA Package

    More Details :Transitioning from a fresher to an Associate ServiceNow professional seemed like a daunting task, but ACTE Training Institute made it possible. I'm grateful to ACTE for laying the foundation for my successful career journey.

    Johnson Fresher

    ServiceNow | Bengalure

     Got 8 LPA Package

    More Details : Enrolling in the ServiceNow course at ACTE Training Institute was one of the best decisions I've made for my career.Today, I am proud to be working as a ServiceNow Administrator, and I owe a big part of my success to ACTE.

    100% Placement

    7000+ Placed Student

    600+ Hiring Partners

    5.5 LPA Average Salary

    Recently Placed Students

    Akshara
    Sree Lakshmi
    John
    Vishali

    ServiceNow Training FAQ's

    Boost Your Coding Ability: Essential Scrum Master Training for Novices and Experienced

    ServiceNow training is a program designed to educate individuals on how to effectively use the ServiceNow platform for managing digital workflows, automating business processes, and optimizing IT services. ServiceNow is a cloud-based platform that offers various modules such as IT Service Management (ITSM), Customer Service Management (CSM), Human Resources Service Delivery (HRSD), and more. ServiceNow training is important because it equips professionals with the knowledge and skills required to leverage the platform's capabilities efficiently, leading to improved productivity, streamlined processes, and better service delivery within organizations.

    ServiceNow training typically does not require prior programming experience, as it focuses more on configuring and customizing the platform using its graphical user interface (GUI) and low-code development tools. However, having a basic understanding of concepts like databases, workflows, and scripting languages (such as JavaScript) can be beneficial for more advanced customization tasks.

  • Introduction to ServiceNow platform and architecture
  • Configuration and customization of ServiceNow applications
  • Incident, problem, change, and asset management processes
  • Service catalog and request fulfillment
  • Reporting and analytics
  • Integration with other systems and applications
  • Best practices and use cases

    • The average duration of a ServiceNow training course can vary depending on factors such as the level of expertise being targeted (e.g., beginner, intermediate, advanced), the specific modules or topics covered, and the mode of delivery (e.g., instructor-led training, self-paced online courses). Typically, introductory courses may range from a few days to a few weeks, while more comprehensive or specialized courses may span several weeks or even months.

    There are usually no strict qualifications required to register for a ServiceNow training course. However, participants should ideally have a basic understanding of IT concepts and terminology. Some courses may have prerequisites or recommendations regarding relevant experience or familiarity with certain technologies, but these are not always mandatory.

    At the conclusion of ServiceNow training, participants may have the opportunity to obtain certifications offered by ServiceNow. These certifications validate an individual's proficiency and expertise in using the ServiceNow platform and its various modules. ServiceNow offers certifications for different roles and skill levels, such as Certified System Administrator, Certified Application Developer, Certified Implementation Specialist, and more.

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  • Flexibility
  • Accessibility
  • Variety of resources
  • Cost-effectiveness
  • Delivery format
  • Flexibility
  • Interaction

    • Online ServiceNow certifications can be highly esteemed within the industry, especially among employers who value practical skills and certifications specific to IT platforms and technologies. While they may not carry the same recognition as conventional degrees in broader academic contexts, they are highly relevant and valued within the IT industry, particularly for roles related to ServiceNow administration, development, and implementation.

    The typical duration of an online ServiceNow course can vary depending on factors such as the depth and breadth of the content covered, the format of the course (e.g., self-paced vs. instructor-led), and the learner's existing knowledge and experience. Courses may range from several days to several weeks or months, with some offering ongoing access to materials for extended periods to accommodate self-paced learning.

  • Beginner-level courses
  • Intermediate-level courses
  • Advanced-level courses

    • Many online ServiceNow courses incorporate practical coding exercises and projects to reinforce learning and provide hands-on experience with the platform. These exercises and projects may involve tasks such as configuring ServiceNow applications, creating custom workflows, developing scripts using JavaScript, and integrating ServiceNow with other systems. Look for courses that emphasize practical application and provide opportunities to work on real-world scenarios to gain valuable experience.

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    Yes, employees can often obtain certifications or undergo assessments upon the conclusion of ServiceNow corporate training. ServiceNow offers various certification programs tailored to different roles and skill levels, such as Certified System Administrator, Certified Application Developer, and Certified Implementation Specialist. These certifications validate the knowledge and skills acquired through training and can enhance employees' credibility and proficiency in using the ServiceNow platform.

  • Secure access
  • Encryption
  • Compliance with regulations
  • Confidentiality agreements

    • Yes, it is possible to conduct ServiceNow corporate training through remote, in-house, or on-site formats tailored to your company's preferences and requirements. ServiceNow training providers often offer flexible delivery options to accommodate different organizational needs. Remote training can be delivered online through virtual classrooms or e-learning platforms, while in-house or on-site training involves bringing instructors to your company's premises to conduct training sessions tailored to your specific environment and workflow.

  • Identify your training needs
  • Research training providers
  • Contact training providers
  • Customize training plan
  • Schedule training sessions
  • Define clear learning objectives
  • Customize training content
  • Involve key stakeholders
  • Monitor progress and feedback
  • Measure impact
  • Access to training materials and resources
  • Community forums and support
  • Continuing education and certification
  • Ongoing support from internal trainers or administrators
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